Haggs LaneCartmelGrange-over-SandsCumbria, LA11 6PHTel: 015395 363 66
The Surgery will be closed from 1.00pm on the following dates to enable staff to partcipate in the NHS Cumbria Protected Learning Programme.
Thursday 8th February
Wednesday 14th March
If you have a medical emergency please contact NHS 111 by Tel: 111
The Surgery will re-open at 8.00am the following morning.
All surgeries at Cartmel are by appointment only and you can make an appointment by telephone (015395 36366) or by calling in to the surgery.
For urgent conditions, we will always try to fit you into the next possible surgery.
You can book doctors appointments online (Please see how to register for our online services) Ask at reception for a PIN number.
When attending the doctor or nurse for some examinations or tests you may prefer to have a chaperone present. Please let our receptionists know if you would like a chaperone. We can give you the following choices.
If you would like a telephone consultation with either the Doctor or the Practice Nurse please ring to make an appointment, exactly the same way as you would to make a face to face consultation.
We also offered Extended Access Telephone Consultations every Monday, Tuesday and Friday 6.30pm-7.00pm, which must be booked in advance.
The GPs offer Telephone Consultations on a Monday, Tuesday and Friday between 6.30pm-7.00pm. If you wish to have a Telephone Consultation during this time please ring the surgery to book an appointment.
If possible please try to telephone reception before 10:30 if you require a home visit.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
What is a GP Registrar?
This is a qualified doctor who has decided to embark on a career in general practice, much like a surgeon or physician in the hospital. Like these doctors part of their training involves them spending a total of 18 months working at a teaching practice. This is usually divided into a 6 month and 12 month attachment.
How much experience do they have?
By the time you see a GP registrar they will have spent at least 5 years at medical school to qualify as a doctor. Then they will have done 2 years working in hospitals (previously known as “house jobs”. They will then start a 3 year training programme to become a GP, during which they will spend 18 months in a training practice. Often the GP Registrar will have more up to date knowledge on hospital treatment and service than we do as they have just come from a hospital job. So by the time you see this doctor they may well have been working as a doctor for 4 years.
Why do they have to ask other GPs in the practice for advice?
There is a vast difference in the range and types of clinical cases and patients seen in general practice compared to hospital medicine. In a surgical job at the hospital a doctor will only see surgical cases every day, in general practice an average surgery may consist of a general medical case, then an ill child, then patient with a skin rash then a patient with depression etc. So there is a wide variety which can be quite challenging when you start in general practice. The GP registrars are encouraged to ask for help whenever they want for your safety and benefit so please be patient, one day these doctors will also be competent GPs!
We also often have 5th year medical students at the practice, usually from Lancaster University.
The students are with us for 2 months at a time and learn about all aspects of family medicine. The students need to talk to and examine patients in order to learn. This is always under the supervision of a GP.
From time to time you may be asked to consult with someone in training or have them present when you are consulting with another doctor or nurse at the practice. If, however, you feel uncomfortable with this for whatever reason you are perfectly free to decline and should discuss this with the reception staff at the time. This will not impact upon your care in any way.
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